The article here on the Diario de Almería site has details of how the use of technology is helping people discharged from hospital in the area.

Read More for a Google translation of the article.

Hospital de Poniente, pioneer in offering QR codes with explanatory videos after discharge from the Emergency Department

'+ Poniente' arises as an initiative of the center located in El Ejido with the intention of extending to the rest of the areas of the Hospital and to facilitate that the instructions offered in the consultation are understood by patients at their homes

The Hospital de Poniente once again differentiates itself from the rest and is a pioneer in Andalusian public health with the implementation of a new program that is based on technology, with the aim of improving the service offered to users who pass through the unit of Emergencies and, finally, their health improvement. '+ Poniente' is the name by which a new system developed by the professionals of the hospital located in El Ejido is known and that, through QR codes printed on the ER discharge report, reminds the patient with videos and infographics what to do or how to administer the prescribed treatment once you are home.

The delegate of Health and Families, Juan de la Cruz Belmonte, has presented the new tool together with the manager of the Poniente Agency, Pedro Acosta; the director of the Emergency Unit, Salvador Maroto; Antonio Garzón from the Systems department; as well as other professionals: the medical deputy director, Miguel Ángel Baena; the Deputy Director of Nursing, María Teresa Segura and the Emergency Nurse Francisca Gallega.

The correct administration of heparin, the use of aerosols by young children, advice when suffering a traumatic immobilization or measures related to Covid 19 described in different languages, including Arabic, are some of the contents that it already has the hospital to include them in the QR codes that are attached to the emergency discharge reports. There are more specific cases for which they have videos and graphics, and the idea is that the content library continues to grow and also the system is implemented not only in the ER, but also in other units of the center.

"It is something innovative that we believe contributes a lot to the care and recovery of patients," explains Pedro Acosta. "With this project we are able to offer quality information on patient discharges thanks to technology; everyone has a mobile phone and this is a way of using technology, putting it at the service of patients to help them improve," he explained Acosta, who emphasizes that "it is a magnificent bet of the hospital that is not only going to stay in the ER."

"The future is to take advantage of the synergy that technology offers us with Healthcare, with this system we can provide patients with very valuable information", underlines Juan de la Cruz Belmonte, who is very satisfied with the work being done in the ejidense center, which stands out for launching innovative programs and extensive use of technology to improve the quality of care it offers.

Salvador Maroto, as the head of the Emergency Department, explains that it is a project "that was gaining strength and bringing people together" in the hospital itself, once it emerged as an idea to start up. "The goal is to improve the patient's passage through the hospital and that when he gets home he can have something else." It is very common that when a patient is in the ER and receives information to continue with the recovery at home, they do not understand it partially or totally, or they have many doubts that with '+ Poniente', they will be able to solve, since it will allow them to view videos and infographics with simple and useful explanations, as many times as you need.

Maroto acknowledges that "like other good ideas that have emerged this year," the project was born "as a result of the pandemic, because we saw that due to that pressure, that fear and those rush that occurred in consultation, many times we gave information complete, but in a somewhat overwhelmed way and in many of the cases we had the fear that the patient would not finish following the treatment well or understand everything that we wanted to convey ". In this way, the professionals began to record some informative videos, for example on how to correctly follow the isolation measures. "We were challenged to attach this information to the discharge report, and thus the possibility of using QR codes arose."